Frequently Asked Questions and Answers
Does the person I investigate know that I am requesting a research?
No, our service is confidential, they do not know about the research and it is not necessary to have the individual's consent for being public information.
My research returned: "No criminal records were found." Are there any charges for this transaction?
Yes. Even if your search did not find a criminal record, you will be charged for the service fee, which is not refundable.
Do you provide "official" criminal records?
No, government of states can only do this and are only given to the interested party with an estimated delivery time of 7-10 business days, if they want to obtain the local verification, they would have to go to each of the 32 states to do the same process. In Mexico there are 372 state penitentiary centers and town of which there are 13 prisons for women and the rest are for men.
I know he or she has been in jail. Will this appear in the results?
Normally before going to jail he must have gone through a judicial process associated with the individual and that claim will appear in his consultation.
Is your site protected?
We use SSL (Secure Socket Layer) to protect the information you provided. Our website is protected by Thawte. And, we will never provide your personal information to anyone.
I misrepresented the name of the person. Can I try it again?
You will be charged for all the researches you have performed. The service fee is non-refundable. That is why it is very important to have the correct and complete name.
I had problems with my email and I did not get the report. What can I do to get the same research again?
Register and enter all your researches made with another simple click.
Are your services completely confidential?
If they are confidential, we DO NOT sell commercialize or otherwise transfer outside the company personally identification details that visitors voluntarily provide on any registration or order form. The information you provide us is only used to better understanding about the uses of our services and to support related transactions performed on the site.